Where to Report Fraud and Identity Theft
- Federal Trade Commission: FTC.gov, identitytheft.gov/
- FBI Internet Crime Complaint Center: IC3.gov
- United States Postal Inspection Services: USPIS.gov/report
- AARP Fraud Watch Network Helpline: 877-908-3360
Please fill out one of the forms below based on the fraud you have experience and contact us for any assistance.
If you do not see the one you need, all of our forms can be found here.
- Letter of Circumstance: Unauthorized account access, transfers, or withdrawals.
- Declaration of Fraud/Forgery – Share Drafts/Pre-Authorized Drafts: Forged endorsement, forged drawer, altered amount, altered payee, lack of endorsement/not endorsed as drawn, counterfeit check, unauthorized by the maker.
- ACH Written Statement of Unauthorized Debit: Unauthorized debit where money is pulled from one account and moved to another.
I had Share Draft fraud on my Bethpage account, what happens next?
- Ensure to check your statements and report any unauthorized or altered checks, or checks missing proper endorsements.
- If the check had an altered payee, contact the intended payee to advise the check was intercepted.
- If the altered check was placed in a personal mailbox or USPS mailbox, report it to the United State Postal Inspector.
- Close the compromised account.
- File a police report.
- Sign up for account alerts with Bethpage Online Banking.
Did you click on a link in a fraudulent email?
- Change your email password: Scammers can use your compromised email to facilitate password changes for your financial accounts and sort through emails to find private personal information.
- Set up two-factor authentication to add an extra layer of security for accessing your accounts through digital banking.
- Scan your PC and smart devices for malware by installing extensions to your browser and purchasing antivirus programs.
- Reset your online banking credentials.
One of the most important things to keep in mind is:
Bethpage Federal Credit Union will never contact members via phone, email, text message, or through social media to request personal information such as account numbers, passwords, debit/credit card numbers, expiration dates, or PIN numbers.
With ever-changing technology, fraudsters continue to look for different ways to access secure information. We take online security seriously, and utilize numerous security layers and processes, which are monitored regularly. It’s important that you keep a constant eye on your personal and/or business accounts by monitoring your account activity regularly. Sign up for Bethpage’s Digital Banking and use our app to set alerts to notify you of all your account transactions.
If you have experienced fraud on your account, please notify us immediately by calling 800-628-7070.
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