Help Center

Our routing number is 221473652. If you ever need it, it can also be found in the top left corner of the website next to our phone number.

Whether you are traveling for business or pleasure, please help us keep your account safe by setting up a traveling notification.

• Log in to your account
• From the left navigation select “My Profile”
• Select “Travel Notifications”

You can order checks in Online Banking through a web browser such as Chrome, Safari, Internet Explorer, etc.

Order Checks Now
(Please note that you cannot order checks through the mobile banking app.)

You can also find the Order Checks page manually by:
     – Clicking on the “More” button found in
       the left hand menu.
     – Click the “Account Services” button
     – Click on the “Reorder Checks” tab link

Already have access to online banking? Log into online banking from our mobile app or a desktop computer. Select an account and then click “Account Details”. Then, next to your account number, click the “eye” symbol to reveal your full account number.

If you don’t have access to online banking, you can view your full account number on your paper statement.

All branches offer notary public services, and no appointment is required.

Funds become available based on how and when your funds were deposited. For more information, details can be found in our Member Booklet.

We’re committed to protecting your personal/financial information and serving our members. For faster service and to maintain security on your accounts, please call us at 800-628-7070 where a dedicated rep will be able to authenticate you and assist with your banking needs.

To find the nearest branch/ATM locations and hours or service-charge free ATMs, visit our branch and ATM locator here.

We care about what you care about. We want to hear from you if there’s a problem – contact us online or call 800-628-7070.

Moving? Don’t worry! You can access your Bethpage accounts nationwide at over 30,000 fee free ATMs or any shared branch.

To close your account, please give us a call at 800-628-7070 to speak to a representative or visit your local branch.

See a list of all available member and account forms and documents.

Credit Card:

For 24-hour emergency service, please call 866-820-3847.

Debit/ATM Card:

If a card is lost or stolen, contact Bethpage immediately:

• Inside the US: Call 800-628-7070
• Outside the US: Call 516-349-6888

If you need a new card today, please visit your local Bethpage branch.

Everyone is now eligible to become a member of Bethpage Federal Credit Union by simply opening a $5 savings account.

Becoming a member gives you access to higher savings rates, lower loan rates and exceptional service.

Ready to take advantage of the benefits of Bethpage Federal Credit Union? Open an account today.

Please accept our condolences on your loss. Click here for our guide to help you get started.

You sent out a payment and you realized that you need to cancel it – this happens from time to time.

To place a stop payment on a check, have that check information handy and from the Desktop Site log into your Online Banking. Under “Account” select Stop Check and follow the instructions at the bottom of the page. A successful stop payment will cost $30 to process.

We can’t do a stop payment if a payment has been sent electronically or if the check has already cleared.

A business day is Monday through Friday from 9am-5pm excluding holidays.

Changing your address is easy! Just login to your account and update your information under the “My Profile” section.

We want you to make the most out of your Bonus Checking account. To earn interest, each month, you’ll need to:

• Receive a Direct Deposit into your Bethpage checking account
• Use your Bethpage Debit Card for 10 purchases
• Reduce your clutter by signing up for eStatements.

Chances are, you are probably doing these things already!

• Yes, our online and mobile banking sites are secure. Members can bank with peace of mind that their information is protected.
• We use the latest version of Transport Layer Security (TLS) technology to ensure your online information is passed to us securely. This technology allows users to establish sessions with sites that are secure, meaning they have minimal risk of external violation.

View our 2022 holiday schedule below:

• New Year’s Day – Saturday, January 1
• *Martin Luther King, Jr. Day – Monday, January 17
• *Presidents’ Day – Monday, February 21
• Memorial Day – Monday, May 30
• Juneteenth – Sunday, June 19
• Independence Day – Monday, July 4
• Labor Day – Monday, September 5
• *Columbus Day – Monday, October 10
• *Veterans Day – Friday, November 11
• Thanksgiving Day – Thursday, November 24
• Christmas Day – Sunday, December 25

*Indicates Supermarket Branches are Open

Your FHA Mortgage accounts are managed directly through CENLAR’s website, which you can access by visiting https://bethpage.loanadministration.com.

Our Annual Reports can be found on our Publications page. 

Click here to view them in your browser.

The IRS has an “Advanced Child Tax Credit Payments in 2021” webpage, which provides helpful information and additional guidance on the Child Tax Credit and is updated by the IRS periodically. Below is a link to that webpage.

https://www.irs.gov/credits-deductions/advance-child-tax-credit-payments-in-2021

When signing up for a checking account online you should receive your debit card in 7-10 business days. Some branches are able to print and issue cards instantly for your convenience!

Everyone is now eligible to become a member of Bethpage Federal Credit Union by simply opening a $5 savings account.

Becoming a member gives you access to higher savings rates, lower loan rates and exceptional service.

Ready to take advantage of the benefits of Bethpage Federal Credit Union? Open an account today.

When receiving a Bethpage debit card for the first time, your PIN number will arrive separately within a few days of your debit card for security purposes.

If you are getting a reissued or replacement debit card, you can continue to use your current PIN number.

Credit unions are made up of members who have ownership in the overall institution.

What does this mean? Instead of earnings going into the shareholder’s pockets, they are paid back to members in the form of higher savings rates, lower loan rates and exceptional service.

Membership is open to anyone who opens a $5 minimum savings account.

Your initial deposit of $5 into your new savings account allows you to gain membership with Bethpage Federal Credit Union.

This membership provides you access to lower rates and higher returns, along with unrivaled convenience and service.

We are here to help you make sound financial decisions and support you in everything you do with us!

You’re just a few clicks away from getting started!
Click here to choose your account and Apply Now.

You can probably find a Bethpage branch close to where you live or work. If not, be sure to look for one of the more than 34 Shared Service Centers on Long Island (and the three in Manhattan), where members have full access to their Bethpage accounts.

With shared banking, credit unions from all over the country – and around the world – share facilities to give members thousands of convenient locations to perform basic transactions. Whether you are at work, home, or your favorite travel destination, Bethpage is always nearby.

Anywhere you see the CU Service Center Logo you can conduct a range of transactions, such as:

• Make deposits, withdrawals and transfers.
• Obtain account histories.
• Cash checks.
• Make loan payments.
• Buy travelers checks and money orders.
• Use the ATM’s surcharge free.

To conduct transactions at a shared branch you only need to bring:

• Your account number
• Valid government-issued photo identification, i.e., State Driver’s license, US Passport

For a faster application process, please have the following information on hand when you begin the application:

• Your personal information, including Social Security number, Address, Email
• Government/state issued ID (We do NOT accept military ID’s as there is a federal law prohibiting us from accepting this identification type online)
• Debit Card, Credit Card or Account number to make your opening deposit into your new Bethpage account

For a joint account, you’ll need the same information for both applicants. Note: Each joint owner has to complete their part of the application and Esign their application.

You’re just a few clicks away from getting started!
Click here to choose your account and Apply Now.

Yes – we care about your security and we use Transport Layer Security (TLS) technology to ensure your online information is passed to us securely. This technology allows users to establish sessions with internet sites that are secure, meaning they have minimal risk of external violation.

Anyone who opens a $5 minimum savings account can start taking advantage of our exceptional services, convenience and lower rates today.

Forgot your username? You can recover it now. Please note that you will need to have one of your account numbers and social security number handy.
Recover My Username

Having trouble remembering your username? Please note that the following criteria must be met when entering your username:

Required: 8 – 20 characters including both letters and numbers

Encouraged: One or more of these special characters: ! @ # $ % * _ + = . , ^ –

If you still can’t recover your password, please dial 800-628-7070 to speak with a Bethpage representative.

Forgot your password? You can reset it now.
Reset My Password

Having trouble remembering your password? Please be sure you are using our new password criteria when trying to submit your password:

Required: 8 – 20 characters including one upper and lower case letter, and a number

Encouraged: One or more of these special characters: ! @ # $ % * _ + = . , ^ –

Click here and follow the prompts to open an account with Bethpage today!

Enrolling in Online Banking is easy. Click here to enroll in Online BankingClick here to enroll in mobile online banking.

To make a loan payment from an external account, you should first add and verify that account through Digital Banking.

Once this is complete, you will be able to transfer funds from this account.

For instructions on how to add an external account and set up a loan payment using that account, view our How-To Demos:
Desktop Demo   
Mobile App Demo

We’re here to help stop fraud with a text. When Bethpage spots suspicious activity on your debit card, we’ll reach out with a text. If you recognize the charge, confirm with a ‘YES’ text back. If it’s fraud, confirm with a ‘NO’ and the transaction (and future transactions) on your card will be stopped. After that, we’ll call you to help. You can even text ‘HELP’ for more information.

Help us fight fraud – make sure you have your mobile phone number on file so we can send you these texts.

Don’t want text messages anymore? Just reply ‘STOP’ anytime. We’ll send a text back confirming that we got your request.

To set up a transfer to another Bethpage member account, please contact us at 800-628-7070 or schedule an appointment to visit a branch.

Bethpage also now offers Zelle within online banking and our mobile apps. Click here for more information.

If you have specific Online or Mobile Banking questions, you can call 855-402-3803 to speak with a dedicated specialist.
(Mon-Fri: 7:30am – 7pm ET. Sat: 8am – 2pm ET.)

Log into your Online Banking account > under your checking account > View Pending Transactions

Just log in with your password! As long as your phone has Fingerprint or Touch ID/Face ID enabled you’ll be asked to set up Fingerprint or Touch ID/Face ID.

Enrolling in Online Banking is easy. Click here to enroll on Online BankingClick here to enroll in Mobile Online Banking.

Bethpage’s Online Banking requires the latest devices in order to provide a better and more secure online banking experience to our users.

Click here to check if your device is supported and see a full list of other supported browsers and devices.

Whether you’re paying a bill or a friend back for lunch, Bill Pay allows you to send money or schedule payments to just about anyone.

See our interactive demo on how to make a payment using Online Bill Pay.

It’s easy to enroll! From the Desktop Site, log into your account, click Bill Pay and agree to our Terms of Service.

After signing into Online Banking, visit the “Bill Pay” section. Then, click “Scheduled” payments. Click the payment you would like to edit and then enter in the new amount you wish to pay. Once you are done, click Save Changes. If you would like to cancel the payment, click Delete (Cancel) Payment and choose to delete the series or only the next payment.

For Bill Pay questions, please send us a message.

When you set up a payment, the “Deliver by” date will give you an idea how the payment will be made. If that date is 1 business day after the date you are scheduling, it will be sent electronically. If the date is 4 business days after the date you are scheduling, it will be sent as a paper check. To check on a payment that you already made, click Payment Records – you will see the type of payment in the “Paid From” section.

For most bills, we can deliver your payment 2 business days after you submit the payment. If the payment is sent by check, it can take up to 5 business days to receive it.

For your security, the maximum daily payment amount per payee is $10,000. Your total daily payments cannot exceed $20,000.

Log into your online banking account through the Desktop Site (Note: this feature is not currently available in mobile banking), click Bill Pay:

• To set up a new payee, below “Make Payments” enter name, click Add and follow prompts.
• To remove a payee, click the dropdown arrow next to the Payee name, click View/Change payee details. In the “Options” section, you can Deactivate Payee or Delete Payee.

Note: Many members like to keep their billing history by using Deactivate Payee instead of deleting.

When you enter an amount for a payment, Bill Pay automatically displays the earliest date you can select to have the payment sent. You can accept this date or change it to a later one.

If funds are not available in your account to cover the amount of your scheduled payment on the scheduled payment date, then the payment will not be sent.

You scheduled a payment online and realized that you need to cancel it – this happens from time to time!

If your payment is still “Pending” you will be able to cancel your payment . From the Desktop Site, login to your account and select Bill Pay. You will be able to Cancel your payment in the “Pending Payments” section. From the Mobile Site, login to your account, select the View Activity icon, Scheduled then Payments from dropdown. Select your account, payment and then Cancel.

If your payment is “Processed” – call 1-800-628-7070 to stop your payment.

We can’t process a stop payment if it has been sent electronically or if the check has already cleared.

When scheduling a bill pay transaction, you must ensure that you have enough funds in your account on the “send on” date. Otherwise, payment will not be made.

No need to worry – this is normal and your payment will go into a “Completed” status within 24 hours of your payment being sent.

Your payment was cancelled because there was not enough money in your account on the scheduled “send on” date. It’s important to make sure you have enough money in your account to ensure your payment is processed.

Log into your Online Banking account > Mobile Banking (left side of the page) to enroll.

• Deposit checks
• Access your accounts securely
• View account balances and transaction history
• Manage account alerts and notifications
• Transfer funds

Yes! First follow the steps to set up Fingerprint ID by choosing “Enable Fingerprint ID/PIN” on the mobile login screen. Once complete, then go to your mobile phone Settings and select “Face ID & Passcode”. Next choose “Other Apps” and make sure Bethpage mobile is enabled. Once complete, sign on again to Bethpage mobile using Face ID!

If Face ID sign in is still not working for you, please try the following. Uncheck “Remember Username” on the mobile login screen. Next, delete your Username from the Username field on the login screen and then click into the Password field. Click the “Enable Fingerprint ID/PIN” check box. Enter your Username and Password to login and follow the steps. You will then be prompted to sign on using Face ID the next time you login.

You can download the mobile banking app from Google Play or from the Apple^® App Store.

The Bethpage mobile app is available on any compatible iOS and Android device that utilizes an up to date Operating System. Please click the links below to visit the app store specific to your device to check compatibility.

You are being redirected.

To make a loan payment from an external account, you should first add and verify that account through Digital Banking.

Once this is complete, you will be able to transfer funds from this account.

For instructions on how to add an external account and set up a loan payment using that account, view our How-To Demo: Desktop | Mobile App.

Click here and choose the type of loan you are looking for (Consumer, Mortgage or Business). Follow the steps to apply for the specific type of loan you are looking for.

We offer several different types of consumer, mortgage and personal loans that include:

Consumer
Home Equity
Auto (New, Used, Refinance)
Personal
Credit Card

Mortgage Loan
Fixed Rate Mortgage
Adjustable Rate Mortgage
Jumbo Mortgages
FHA Mortgage
Refinance

Business Loan
Business Lines of Credit
Commercial Mortgages
Term Loans
Business Credit Cards

Learn more about each loan type or apply for a loan today.

Click here to see today’s rates

Later this year, we will be launching a new Online & Mobile Banking experience. With this change, your FHA Mortgage will no longer be accessible through Bethpage Online Banking.

Your FHA Mortgage Accounts will now be managed directly through CENLAR’s website, which you can access by visiting https://bethpage.loanadministration.com.

To get started on the Mortgage Pre-Qualification process please fill out the form

• We’ll contact you back within 24 hours.
• Our Mortgage Representatives will be happy to answer all your questions about the home buying process.

Have a mortgage or home equity and want to know your payoff amount?

Complete this quick form and we’ll send you your payoff information.

Bethpage Bank@Work connects employees at your company to the best rates, products, and incentives without having to leave their desk! Learn more about the products and incentives we can offer you today!

All companies are eligible to participate in the Bank@Work program. Please contact us online or call us at 516-349-4220 so we can answer questions specific to your company.

We’ll work with your company to bring the Bethpage Bank@Work program to you. Please contact us through our online form or give us a call at 516-349-4220.

To speak with a Business Development Relationship Manager please contact us through our online form or give us a call at 516-349-4220.